Financial Support

If you’re feeling overwhelmed or need support to better meet your circumstances, this page is a great place to start.

We adopt a ‘tell us once’ approach. Therefore, we will update our systems for future interactions and will only use this data for this purpose. This information will not be shared with any third parties and will only be accessible by the ZenAuto team.

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How we can support you

  • Browse our financial support guides
    Chat with our financial agents
    We can steer you in the right direction
  • Explore money-saving guides

    Chat with our financial agents

    We can steer you in the right direction

  • If you want some quick tips and advice to help with your financial planning, we’ve collected a few resources that you may find useful. The information provided is only a guide, so be sure to speak to a member of our team or an impartial expert we’ve listed below if you’re in difficulty.

    Are you struggling to afford your lease payments? Speak to our Financial Assistance team, they can talk through the options available to you. You can reach them on 0113 468 5377 (Mon-Fri, between 8:45am and 5:30pm). Or drop them an email at [email protected].

    We know finding the right financial help can be complicated and confusing – let us get you to the right place. We’ve rounded up the best financial support services for free advice and general support. Don’t struggle alone when you can pick up the phone.

If in doubt, reach out

We’re car experts first, so it’s always best to speak to the professionals when you’re dealing with money issues. There are several organisations which provide free, non-judgmental financial advice. Here are just a few…

MoneyHelper

The government-approved advice service makes your money choices clearer. From support with debt to planning for big purchases, MoneyHelper is here to help with living costs. MoneyHelper offers free guidance online, over the phone and face-to-face. Learn more about the ways you can reach out on their site.

Citizens Advice

Citizens Advice offer one-to-one money assistance along with a whole page full of useful money guides. The network of independent charities helps people move forward and deal with the unexpected. Find the best way to get talking over on their Contact Us page.

StepChange

With over 25 years’ experience helping people deal with their problems, StepChange is a fantastic, free resource. The debt experts help you work out your budget, find and set up a debt solution and are there for you, for as long as needed. Reach out via their Contact Us page for financial support.

Mind

If your money struggles are taking a toll on your wellbeing, please don’t suffer in silence. Look after yourself and get help. Mind – one the UK’s largest mental health charities – offer a whole load of services like counselling, befriending and crisis helplines. Find your local Mind today.


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Financial support guides

Personal leasing finance advice

Ford Puma

Cost of living support

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How to budget

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Financial assistance FAQs

Financial support

Paying