Cookie Policy

Our site, our rules

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however this may downgrade or 'break' certain elements of the sites functionality.

‘Essential/Functional’ cookies are automatically placed on your computer/device when you use our site and make the site work properly. ‘Non-essential’ cookies help us tailor the experience based on how you’ve used our site, email communications or your order status (if you have an order with us). They can be for analytical purposes or for advertising (targeting). Find a breakdown of our cookies and their purpose below.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

Manage cookie preferences

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies

Can I reject and/or delete these cookies?

You may reject and/or delete cookies if you no longer wish to store them on your computer. However, please note that the high quality of the our site, including the functionalities and services we provide, may be reduced or will not work as a consequence thereof.

How do I reject and/or delete these cookies?

All browsers permit you to reject and/or delete cookies either one at a time or all at once. The procedure for this depends on the browser you use. We have inserted a link to the most commonly used browsers below. Please remember to reject/delete cookies in all the browsers you use to visit our site:

ZenAuto does not guarantee that the above links provide the correct rejection/deletion procedure and accept no liability in this respect.

Additionally, you may opt out of Google's use of cookies by visiting the Google advertising opt-out page, and may opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.

You may specifically opt-out of data being collected and used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Name Wy we use it Expiry Type
_fbp Used by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website 3 months Targeting
SC_ANALYTICS_GLOBAL_COOKIE Used by ZenAuto to track a user's visits to the website. 10 years Analytical
_gcl_au Used by Google Tag Manager to experiment advertisement efficiency of websites using their services. 3 months Analytical
_ga Used by Google Analytics to calculate visitor, session, and campaign data and also keeps track of site usage for the site's analytics report. Information is stored anonymously and assigns a randomly generated number to recognise unique visitors. 2 years Analytical
_gid Used by Google Analytics to store information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 day Analytical
LPVID Used by LivePerson to hold the visitor ID as identified in Conversational Cloud. 1 year Analytical
ASP.NET_SessionId Used by ZenAuto to identify a user's current session. Session Functional
ApplicationGatewayAffinity Used by ZenAuto to manage browsing sessions between load balanced environments. Session Functional
AccessToken Used by ZenAuto to contain an access token to identify the current logged in user. 2 years Functional
LastVisit Used by ZenAuto to contain the visit time of the last page that is loaded, to determine an existing users previous website visit. 1 year Functional
ApplicationGatewayAffinityCORS Used by ZenAuto to manage browsing sessions between load balanced environments. Session Functional
_tq_id.TV-8181185427-1.0ceb Set by TVSquared. 2 years Analytical
ictf_master Used by Infinity call tracking to store a unique Visitor Reference. 10 years Functional
ictf_il3017 Used by Infinity call tracking to contain the per installation tracking source cache. 10 years Functional
ictf_in3017 Used by Infinity call tracking to contain the per installation number replacement source cache. 10 years Functional
LPSID-73631422 Used by LivePerson to identify the current active (or last) monitoring session. Session Analytical
_clck Used by Bing Ads to persist the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. 1 year Targeting
_clsk Used by Bing Ads to connect multiple page views by a user into a single Clarity session recording. 1 day Targeting
_uetsid Used by Bing Ads to engage with a user that has previously visited the website. 1 day Targeting
_uetvid Used by Bing Ads to engage with a user that has previously visited the website. 1 year 24 days Targeting
.ASPXAUTH Used by ZenAuto to identify a logged in user. Session Functional
_ga_XY0JQMKVDF Used by Google Analytics to persist session state. 2 years Analytical
_dc_gtm_UA-113300265-1 Set by Google Tag Manager. Seconds Analytical
CookiePolicyAccepted Used by Zenauto to determine whether the user has accepted the use of cookies on the site. 1 month Functional
SuppressMarketingModal Used by ZenAuto to determine whether the user has dismissed the marketing popups from showing. 1 month Functional

Third Party Cookies

Some of the cookies we use on our Website are from third parties that help us advertise, serve content, communicate with you and measure the impact of our website. Such third parties can be divided into the following categories:

Advertising/Targeting: We might use third party vendors, including Google and their DoubleClick subsidiary as well as Twitter, Facebook  to display ads on sites across the internet. These vendors may use third party cookies to serve ads based on a user's prior visits to the ZenAuto Website.

Analytics: We sometimes use cookies from third parties, including Google Analytics,  Twitter Sitecore and Microsoft, to enable us a) to perform analyses of information on location, interests and the like to learn about our visitors and b) to measure the performance of our website and website content.

Messaging: We use technology provided by a third party, CafeX Chat, Inc., to enable visitors to communicate with us. CafeX uses cookies to enable the messaging technology provided on the ZenAuto website.

Social: Some third party cookies enable the visitors of  our site Website to use social media features, like sharing, sending or recommending pages to others. Such third parties include Addthis (provided by AddThis, Inc.), Youtube (provided by YouTube LLC), Facebook (provided by Meta.), and LinkedIn (provided by LinkedIn Corp.).

User Experience

We use third party tools in order to better understand our users’ needs and to optimise this service and experience. They use a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. These tools uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. They store this information on our behalf in a pseudonymised user profile. Our third parties are contractually forbidden to sell any of the data collected on our behalf.